Shipping & Returns

Your order will be processed and shipped within 3 business days unless otherwise noted in the item description. Expedited shipping options are available. If you need rush processing, please contact us at We will do our best to accommodate you.

We want our customers to feel happy, satisfied and confident with every purchase. For that reason, we accept exchanges on any defective products within 30 days of the purchase date. All products must be exchanged in their original packaging & selling condition. We will not accept exchanges on any products that are damaged or defective as a result of failure to adhere to reasonable Product Care practices.  For online purchases that arrive damaged or defective, please send a photo of the damaged or defective item(s) to We will review the photo and offer an exchange at our discretion. Online purchases may be returned in-store or to the following address:

Ruby in the Skies Return Processing

PO Box 600667

San Diego CA 92160

All in-store purchases must be returned in-store.

Ruby in the Skies reserves the right to refuse excessive receipted returns.